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Device Terms & Conditions

  • Good

  • Each device should:
    • Be fully functional*
    • Be in good condition (may have moderate wear and tear – no cracks, chips, dents, deep scratches or engraving)
    • Have no defects in screen (no pixel damage, defects or discolouration in LCD)
    • Include its battery and back cover (charger not required)
    • Have healthy battery (battery health must be 80% or greater)
    • Not have bent housing
    • Not be water-damaged (water indicators must not be red)
  • *Must turn on and off, with all buttons and ports undamaged and working. All features such as Making calls, Wi-Fi, Camera, Video, etc must work. Operating system (software) must be fully working. Screen and touchscreen must fully work. Battery capacity must be very good.
  • Poor

  • Each device should:
    • Be fully functional*
    • Have no major damage (may have heavy wear and tear such as deep scratches, marks and small cracks, chips or dents - glass must not be shattered or bits missing)
    • Have no major defects in screen (may have very small pixel damage, minor defects or light discolouration in LCD)
    • Include its battery and back cover (charger not required)
    • Have decent health battery (battery health must be 70% or greater)
    • Not have bent housing
    • Not be water-damaged (water indicators must not be red)
  • *Must turn on and off, with all buttons and ports undamaged and working. All features such as Making calls, Wi-Fi, Camera, Video, etc must work. Operating system (software) must be fully working. Screen and touchscreen must fully work (even if damaged). Battery capacity must be good.
  • Faulty

  • Each device should:
    • Power on (screen must switch on and not be blank)
    • Include its battery (charger not required)
    • Be intact (not crushed or snapped in half)
    • Not have bent housing
    • Not have any missing parts or components
  • Faulty examples: Water damaged, Shattered touchscreen, Major defect in screen, Faulty operating system, Faulty camera, Faulty touchscreen, Faulty Wi-Fi, Poor battery capacity, Faulty charging port, etc.
  • Dead

  • Each device should:
    • Include its battery (charger not required)
    • Be intact (not crushed or snapped in half)
    • Not have bent housing
    • Not have any missing parts or components
  • Dead examples: No power on, Blank Screen.
  • Please see our full Terms & Conditions
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